Terms of service.

DISCLAIMER

Last updated 03/10/2024

 

WEBSITE DISCLAIMER

The information provided by us on www.ruaringsamecouriers.co.uk and our mobile application is for general informational purposes only. All information on the site and our mobile application is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.

 

 

CHARGES

Payment terms

The payment terms are set at 30 days.

 Invoicing and Billing

 Invoices will be generated and sent on a weekly basis for work completed in the preceding week, unless an alternative arrangement is requested.

Insurance

 The goods are insured for up to a maximum value of £50,000 per vehicle, subject to standard terms and conditions.

 Proof of Delivery 

 PODs are included with every service offered.

 Claims

 All claims will be processed in accordance with the Ruaring Sameday Transport claims procedure.

 Waiting Time

 Charges for waiting times will be incurred after a period of 30 minutes, at a rate of £15 per hour.

 Cancellation Charges

Standard Cancellation Policy (based on notice):

  • Cancellations must be submitted prior to the scheduled collection time.

  • Cancellations made within 0 to 3 hours of the scheduled time will incur a 100% charge.

  • Cancellations made more than 3 hours in advance will incur a 50% charge.

  

 Hand-balling charges

Handballing will incur a fee of £15 per hour.

 

 1. Acceptance of Terms

By accessing or utilising the services offered by Ruaring Same Day Couriers, you agree to adhere to and be governed by these Terms of Service.

 2. Description of Services

The Company provides a diverse range of services, including same-day courier Service, urgent delivery, secure courier, next-day courier, among others. By utilising our services, you acknowledge and accept that the nature and format of these offerings may change periodically without prior notice.

 3. User Responsibilities

You agree to use the services exclusively for lawful purposes and commit to adhering to all applicable laws, regulations, and the rights of others.

 4. Privacy Policy

Your use of our services is governed by our Privacy Policy. By engaging with our services, you consent to the terms detailed in the Privacy Policy.

 5. Intellectual Property

All content and materials found on the website are safeguarded by intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the services without first obtaining explicit written permission from the Company.

 6. Limitation of Liability

The Company disclaims any responsibility for direct, indirect, incidental, special, or consequential damages resulting from the use or inability to utilise its services. Additionally, it shall not be liable for any costs incurred in obtaining substitute goods or services

 7. Termination

The Company retains the right to revoke or suspend your access to the services at any time, for any reason, and without prior notice.

 8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of your jurisdiction. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts within your jurisdiction.

 9. Contact Us

21 Hyde Park Leeds LS61PY

sales@ruaringsamedaycouriers.co.uk

0113 418 0687